Full Refund Policy
Client Satisfaction is Rivera Branding’s #1 priority. Almost all projects are referral-based. As a freelance service, I go above and beyond to collaborate with clients. If a client is not satisfied with the project design, Rivera Branding is happy to offer a Full Refund.
I operate on the ‘Honor System’. Once a project is approved to go forward, I ask for 50% of my design fee. The remaining 50% payment is to be submitted once the project is finalized.
If a client requests to change a project's artistic direction midway through project completion, Rivera Branding may keep the client's initial 50% Deposit. Please note that these scenarios are rare.
Requesting major changes in artistic direction midway through project completion is synonymous with beginning a new project. These events are most often due to a unclear client feedback/miscommunication or lack of client feedback participation. To add, a client sometimes requests more deliverables during project production, which adds additional production time.
Rivera Branding immediately informs its client of excessive project revisions or uncontracted project requests in writing. Additional fees may be added to the final quote on a per-client basis. The extra fee is determined by added production time to complete the new requests. No additional project item is started unless a client approves additional project fees.
Why Choose
Rivera Branding?
01
Reduce Costly MiscommunicationFrom start-to-finish, clients communicate directly with me. I don’t outsource my work. The bigger the team (from client or design team), the more opinions. Often, original ideas can dilute their way down to a designer increasing the chance of wasted effort, missed deadlines and added fees.
02
The Wow FactorI like to brainstorm as many ideas as possible before presenting my first samples. There are times I work through the night to meet important deadlines. There’s always two responses: 1. “Okay, I really like that, but…” and 2. “WOW, WE LOVE IT!” My work is never complete until I get the “Wow!”
03
US Hispanic Market SpecialistThe US Hispanic Market can be a confusing puzzle. Some are Republican. Some Democratic. Latinx. Chicano. Chicanx. Mexican. Boricua. Acculturated. Assimilated. To understand the market, you must start with its history. As a native Tejano, I can help you reach my gente effectively.
Brand Design Service
Logo Concept. Color palette. Font Selection. Graphic elements. Business card design. Product package design & more.
Postcards. Flyers. Print & digital Ads. Posters, banners & billboards. Brochures. Vehicle wraps. Signage, trade show displays & more.
Cost-efficient, SEO-driven template selection. SEO data placement. Social Media connection. Google indexing.
Capture the essence of your brand with strategically-designed assets. Pens. Cups. Shirt design and much more.
Art direction. Scripting. Stock photo & music selection. No corporate b-roll? No problem. Digital Ads & more.
There are many factors to rank higher on Google Search Engine. Allow me to review your website and provide you guidance.