Guarantee

I operate on the ‘Honor System’. Once a project is approved to go forward, a project fee is divided into 3 Payments. Payment 1 is 50% of total fee and must be delivered to begin project. Payment 2 is 25% of total cost and is due at project midway point. A final payment of $25% is due at completion of project.

I operate on the ‘Honor System’. All projects have different time schedules dependent on overall project size. Rivera Branding provides clients a Project Timeline Estimated Schedule. The Project Timeline will determine proper Payment Schedule. Failure to pay on agreed-upon Payment Schedule Days will result in a $50/Day Late Fees for every day the payment is not submitted.

Once a project is approved to go forward, a project fee is divided into 3 Payments. Payment 1 is 50% of total fee and must be delivered to begin project. Payment 2 is 25% of total cost and is due at project midway point. A final payment of $25% is due at completion of project.

If a client requests to change a project's artistic direction midway through project completion, Rivera Branding may keep the client's initial 50% Deposit AND MAY RESULT IN 'NEW PROJECT' FEES. Please note that these scenarios are rare.

Requesting major changes in artistic direction midway through project completion is synonymous with beginning a new project. These events are most often due to a unclear client feedback/miscommunication or lack of client feedback participation. To add, a client sometimes requests more deliverables during project production, which adds additional production time.

Rivera Branding immediately informs its client of excessive project revisions or uncontracted project requests in writing. Additional fees may be added to the final quote on a per-client basis. The extra fee is determined by added production time to complete the new requests. No additional project item is started unless a client approves additional project fees.